Set up WA Monitor

Enter your details. This takes about 2 minutes and only needs to be done once.

Full Name Work Email WhatsApp Phone Number

Include country code, no spaces or dashes — e.g. 919876543210

Connect WhatsApp

On your phone: open WhatsApp → tap ⋮ (Android) or Settings (iPhone) → Linked Devices → Link a Device → scan the code below.

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QR expires every 60 seconds — it refreshes automatically.

Choose the WhatsApp groups where your clients message you. You can add more later.

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Where should we send Slack alerts for SLA breaches and urgent messages?

Your Slack Member ID

In Slack: click your name → Profile → ⋮ menu → "Copy member ID". Starts with U…

Your Role

CSM / Account Manager I manage client accounts and report to a team lead Team Lead / Manager I oversee a team of CSMs

Manager / Senior Slack Member ID (optional)

They'll be CC'd on escalations and SLA breaches.

Manager's Name (optional)

🎉

WA Monitor is now watching your groups. You'll get Slack DMs for SLA breaches, urgent messages, and daily briefings.